Help with my product

Microsoft Store support

If you can’t find the answers you need in this help section you can contact the Microsoft Store support team in the following ways:

By email: MSStore.Australia@msdirectservices.com

The Microsoft Support team will not be able to help you with the following:

  • Product activation
  • Product validation
  • Technical questions and support for your software

For questions on these topics you need to contact Microsoft Technical support.

Microsoft Technical support

If you have a technical question about Microsoft software or hardware you need to contact the Microsoft Technical support team in one of the following ways:

Via the support website: http://support.microsoft.com

By phone: 13 20 58 (Australian phone number. Call charges will apply. Please contact your service provider for details.)

Note that this telephone number is offered by Microsoft and is not operated by arvato.