Contact Us

Microsoft Store support

For non technical queries, regarding your contract, delivery, invoice, return/cancellation and data security, you need to contact the Microsoft Store Customer Service.

By email: MSStore.Australia@msdirectservices.com

The Microsoft Store team will not be able to help you with the following:

  • Product activation
  • Product validation
  • Technical questions and support for your software

By Post:
Microsoft Store EMEA
P.O. 13 03
48003 Münster
Germany

For all queries around technical support, we ask you to contact below phone number or visit below website.

Microsoft Technical support

If you have a technical question about Microsoft software or hardware you need to contact the Microsoft Technical support team in one of the following ways:

Via the support website: http://www.support.microsoft.com

By phone: 13 20 58 (Australian phone number. Call charges will apply. Please contact your service provider for details.)

Note that this telephone number is offered by Microsoft and is not operated by arvato.